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Frequently asked questions

Everything people ask before booking. Don't see your question? Call or text and we answer within the hour during business hours.

5.0★ Google ratingLicensed & insuredSince 2011 on the Central Coast

General

What areas does Ali's Star Cleaning Services cover?

San Luis Obispo, Paso Robles, Atascadero, Arroyo Grande, Nipomo and Santa Maria, plus Templeton, Morro Bay, Los Osos, Pismo Beach, Grover Beach, Avila Beach, Cambria and nearby communities.

Is Ali's Star licensed and insured?

Yes. Ali's Star Cleaning Services is a licensed and insured cleaning company based in San Luis Obispo, California, in business since 2011.

Do you offer free estimates?

Yes. Every residential, commercial, post-construction and solar panel cleaning job starts with a free, no-obligation estimate. Call or text (805) 260-1229 or use the form on this page.

What cleaning services do you offer?

Recurring house cleaning, deep cleaning, move-in/move-out cleaning, Airbnb turnovers, commercial and janitorial cleaning, post-construction cleaning, solar panel cleaning, carpet cleaning, window cleaning and pressure washing.

What is Ali's Star's Google rating?

Ali's Star has a 5.0-star rating on Google based on customer reviews, and is also reviewed on Yelp and Nextdoor.

Residential

Which residential service do I need?

If your home has not had a professional clean in a while, start with a deep cleaning, then switch to recurring visits. Moving? Book a move-in or move-out clean. Hosting on Airbnb? Our turnover service is built for that.

How is house cleaning priced?

By square footage, number of bathrooms, condition and frequency. Recurring service costs less per visit than one-time cleaning. All quotes are free.

Are you licensed and insured?

Yes, since 2011. Every technician is vetted, trained and covered.

Do you bring supplies?

Yes. Professional equipment and biodegradable products are included.

Recurring House Cleaning

How much does recurring house cleaning cost in San Luis Obispo?

Pricing depends on square footage, number of bathrooms, frequency and condition. Bi-weekly service costs less per visit than monthly because the home stays cleaner between visits. We give a firm quote after a quick walkthrough or phone call, and there are no contracts.

Do I get the same cleaners every time?

Yes, whenever possible. Consistency is the point of recurring service: your crew learns where things go and what matters most to you.

Do you bring supplies and equipment?

Yes. We arrive with professional equipment and biodegradable products that are safe for kids and pets. If you prefer specific products, let us know.

Deep Cleaning

How long does a deep cleaning take?

Typically 4 to 8 hours depending on size and condition, with two or more cleaners. We give a time estimate with your quote.

What is the difference between deep cleaning and regular cleaning?

A regular cleaning maintains a home that is already clean. A deep cleaning removes accumulated build-up and covers areas that are not part of a routine visit, such as inside appliances, baseboards and grout.

Do you offer deep cleaning for move-outs?

Yes. See our move-in / move-out cleaning page for a version built around inspections and deposits.

Move-In / Move-Out Cleaning

How much does move-out cleaning cost in San Luis Obispo?

It depends on square footage, bathrooms and condition. A vacant 2-bedroom apartment is a few hours of work; a 4-bedroom house with appliances and carpet takes longer. We quote firm prices by phone or after a quick look.

Can you schedule on short notice?

Often yes. We work 7 days a week and keep room in the schedule for turnovers. Call or text and we will tell you the earliest date.

Do you clean carpets during a move-out?

Yes. Hot-water extraction is a common add-on and many leases require it. We can do it the same day as the cleaning.

Airbnb & Vacation Rental Cleaning

Can you do same-day turnovers?

Yes. Tell us check-out and check-in times and we schedule inside that window. Give us access to your booking calendar and we plan ahead.

Do you provide linens?

We change and launder the linens you provide. Off-site laundry service is available as an add-on.

How do I know the clean is done?

You get a photo report after every turnover, including anything that needs attention.

Commercial & Janitorial Cleaning

Do you clean after hours?

Yes. Most commercial clients are cleaned early morning, evenings or weekends so there is no disruption.

How is commercial cleaning priced?

By scope and frequency. After a walkthrough we send a written proposal with a per-visit or monthly price. No long-term contract is required.

Do you provide supplies?

We bring all equipment and cleaning products. Restocking of paper goods, soap and liners can be added to your agreement.

Post-Construction Cleaning

When should post-construction cleaning be scheduled?

After the last trade has finished and before the final walkthrough. Ideally a rough clean after drywall and paint, a final clean after fixtures and flooring, and a touch-up just before handover.

How much does post-construction cleaning cost?

It is priced by square footage, phase and condition. Send the address, square footage, phase and target date and we quote within one business day.

Are you insured to work on active job sites?

Yes. Ali's Star is licensed and insured, and crews follow site safety requirements including PPE and coordination with your superintendent.

Solar Panel Cleaning

How often should solar panels be cleaned on the Central Coast?

Once or twice a year for most homes. Properties near agriculture, dirt roads, wineries or the coast collect dust, pollen and salt faster and may benefit from cleaning every 4 to 6 months.

Does cleaning really improve output?

Yes. Soiling routinely cuts production, and hot spots from bird droppings can shorten panel life. Cleaning restores output; we document it with before-and-after photos.

What do you use to clean solar panels?

Soft brushes and deionized water. No harsh chemicals or abrasives, which protects the anti-reflective coating and keeps warranties intact.

Carpet Cleaning

How long does carpet take to dry?

Usually 4 to 8 hours. We use air movers to speed drying and recommend ventilation.

Can you remove pet stains and odor?

Most of them. We treat the pad and backing where odor lives, not just the surface. Severe, long-standing damage may need pad replacement, which we will tell you honestly.

Do I need to move furniture?

Move small items and breakables. We move light furniture and clean around heavy pieces.

Window Cleaning

Do you clean second-story exterior windows?

Yes. We use water-fed poles and ladders where safe on multi-story homes and buildings.

How often should windows be cleaned?

Twice a year for most homes; monthly or quarterly for storefronts.

Can you remove hard-water spots?

Yes, with a mineral-removal treatment. Very old etching may not come out fully, and we will tell you before starting.

Pressure Washing

Is pressure washing safe for my driveway, deck or stucco?

Yes when done correctly. We use high pressure only on concrete and stone, and soft-wash methods for wood, stucco and painted surfaces.

Do you use chemicals?

We use biodegradable cleaning solutions where needed for algae, mildew and oil, and rinse thoroughly.

How often should I pressure wash?

Once a year for most homes; more often for shaded, coastal or high-traffic commercial areas.

Ready for a spotless result?

Tell us what needs cleaning and we'll send a free, no-pressure estimate the same business day.

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